At www.footlaned.shop, we prioritize your privacy as much as you value the perfect pair of shoes. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while browsing, shopping, or interacting with our platform.
We collect two types of data: automated and voluntary. Automated data includes your IP address, device type, browser version, and cookies—all of which help optimize your browsing experience. When you make a purchase or create an account, you may provide personal details like your name, email, shipping address, and payment information. Rest assured, sensitive data such as credit card numbers are encrypted and processed securely.
Your information enables us to process orders efficiently, deliver personalized recommendations (like suggesting weatherproof trekking shoes or stretchable flats based on your preferences), and resolve customer service inquiries. We also analyze aggregated data to improve our product range, website functionality, and marketing strategies—always with your satisfaction in mind.
Cookies help www.footlaned.shop remember your cart items, login status, and browsing behavior. Functional cookies ensure smooth checkout processes, while analytical cookies (e.g., Google Analytics) track page visits to refine our offerings. For instance, if you frequently explore minimalist dress shoes, we might highlight similar styles on your next visit. You can manage cookie preferences via your browser settings.
We employ industry-standard protocols like SSL encryption, firewalls, and regular security audits to safeguard your data. Access to personal information is restricted to authorized personnel only, and all third-party vendors (e.g., payment processors) must comply with strict confidentiality agreements.
To fulfill orders, we share necessary details with trusted logistics partners and payment gateways. For marketing campaigns, anonymized data may be shared with platforms like Facebook or Google Ads—never including sensitive information. A full list of partners is available upon request.
You have the right to access, correct, or delete your personal data at any time. To exercise these rights or ask questions about this policy, email us at [email protected]. We respond to all requests within 14 business days.